Our Privacy Policy
Privacy & cookies.
How Dimobi Childrens Disability Trust collects, uses and protects the personal information of the children, young people, families, volunteers and supporters who use our services.
Review of this policy We keep this Policy under regular review. This policy was last updated in September 2026.
Privacy, Cookies, Confidentiality & Safeguarding Policy
Dimobi Children Disability Trust · Registered Charity No. 1170582
At Dimobi Children Disability Trust, trust, dignity, safety, safeguarding and confidentiality are at the heart of everything we do.
We support children and young people up to the age of 25 with autism, learning disabilities, SEND and complex needs, alongside their parents, carers and families across Manchester.
We are committed to protecting personal information and handling it lawfully, fairly, securely and respectfully.
Information We Collect
We may collect information through:
Information may include names, addresses, contact details, dates of birth, emergency contacts and information necessary to provide appropriate support.
Where necessary, we may also process sensitive or special category information, including information relating to:
We will only collect information that is relevant and necessary.
How We Use Your Information
We may use information to:
We will only process personal information where we have an appropriate lawful basis under applicable UK data protection legislation.
Confidentiality
We respect the privacy and confidentiality of every child, young person and family who places their trust in Dimobi.
Information is only accessed by authorised staff, trustees, volunteers or professionals where they have a legitimate need to know.
However, confidentiality has limits where someone's safety is at risk.
Where there is a safeguarding concern, relevant information may be shared with appropriate agencies where necessary and lawful to protect a child, young person, vulnerable adult or another person from harm.
Safeguarding
The safety and wellbeing of children, young people and vulnerable adults is our highest priority.
Where we have concerns about abuse, neglect, exploitation or serious harm, we will follow our safeguarding procedures.
Information may be shared with appropriate organisations, including Children's Social Care, the police, health professionals or other safeguarding agencies, where necessary and lawful.
Safeguarding information may be shared without consent where there is an appropriate legal basis to do so.
If someone is in immediate danger, call 999.
Children's Privacy
Children and young people have a right to privacy, dignity, safety and protection of their personal information.
We take additional care when collecting and using children's information and consider their age, understanding, communication needs and individual circumstances.
Appropriate consent will be obtained where required.
Sharing Your Information
Dimobi Children Disability Trust will never sell or rent your personal information.
We may share relevant information with trusted professionals, local authorities, schools, health services, funders, service providers or other organisations where necessary to deliver services, meet legal obligations or safeguard someone.
Where possible, information used for monitoring, evaluation and funding purposes will be anonymised.
Protecting Your Information
We take the security of personal information seriously.
Information may be stored securely electronically or in paper records. Access is restricted to authorised individuals who require the information to carry out their responsibilities.
We take reasonable organisational and technical measures to protect information from:
Storing and Deleting Information
We only retain personal information for as long as necessary for the purpose for which it was collected and in accordance with relevant legal, contractual, safeguarding and regulatory requirements.
Information that is no longer required will be securely deleted, destroyed or anonymised.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
You can also make a Subject Access Request to ask for a copy of personal information we hold about you.
Please contact us at info@dimobitrust.org.uk.
Privacy and Cookies
What Are Cookies?
Cookies are small files placed on your computer, phone or other device when you visit a website.
They can help a website function properly, remember preferences and provide information about how visitors use the website.
How We Use Cookies
Our website may use cookies for purposes such as:
Where required, non-essential cookies will only be used in accordance with applicable consent requirements.
Analytics and Third-Party Cookies
We may use trusted third-party services, including website analytics tools, to help us understand how visitors use our website.
These services may use cookies or similar technologies. Where legally required, these technologies will not be activated until appropriate consent has been provided.
Visitors can manage their cookie choices through our website's cookie controls and/or their browser settings.
Marketing
We may send newsletters, service information or updates where we have an appropriate lawful basis.
Where consent is required, you can withdraw that consent at any time.
Photographs and Videos
We may take photographs or videos during activities and events for appropriate reporting, publicity or promotional purposes.
Where required, appropriate consent will be obtained before identifiable photographs or videos of children and young people are published.
The safety, dignity and privacy of children will always be considered before images are used.
External Links
Our website may contain links to websites operated by other organisations.
Although we aim to provide appropriate and useful links, we do not control external websites and cannot guarantee their content, security or privacy practices.
Visitors should review the privacy policies of external websites before providing personal information.
Website Security
Users must not knowingly introduce viruses, malware or other harmful material to our website or attempt to gain unauthorised access to our website, servers or systems.
Suspected criminal activity may be reported to the appropriate authorities.
Complaints
If you are concerned about how we have collected, stored, shared or used your personal information, please contact us so we can investigate your concern.
You also have the right to raise concerns with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Contact Us
For questions about privacy, cookies, confidentiality, safeguarding or your personal information, please contact:
Dimobi Children Disability Trust · Registered Charity No. 1170582 · Email: info@dimobitrust.org.uk
Our Commitment
Your information. Your dignity. Your safety. Our responsibility.
Dimobi Children Disability Trust is committed to protecting every child, young person and family we support and ensuring their information is handled with care, confidentiality, dignity, respect and security.
© 2026 Dimobi Children Disability Trust. All rights reserved.
Questions? Email info@dimobitrust.org.uk - we're happy to help.
Questions? Email info@dimobitrust.org.uk - we're happy to help.
